Windows 10 – Brightness Not Working (Surface Pro 3)

My wife encountered an issue on her Surface Pro 3 (running Windows 10 Creators Update) this morning where the brightness sliders had no effect on the screen.

I took a look at it and found that the following solution worked for me:

  • Open Device Manager
  • Expand Sensors
  • Right click on HID Sensor Collection V2 and then select Uninstall from the pop up menu
  • Reboot

Hopefully this helps!


Windows 7 – Laptop Screen is Dim When Using Battery Power – Dell Inspiron 1420

I just installed Windows 7 on my wife’s Dell Inspiron 1420 which previously had Vista on it. Since then the screen is very dim when using battery power – and cannot be maximized (despite adjusting brightness settings in Power Options (in the Control Panel)).

It turns out that there is a setting for brightness in the Bios that needs to be adjusted.

  • Reboot and then Press F2 to enter the Bios.
  • Down Arrow to the Video section
  • Select the Brightness option and press Enter
  • Use the right arrow key to adjust the brightness
  • Press Enter to exit the option
  • Press Escape and then save changes when exiting the Bios.

My Bios version is A09.